CAKE PRICES START AT $200+ FOR CUSTOM CAKES
Located in Merrillville, IN
Cake Consultation
Cancellation policy?
In the event of cancellation, payments and deposits are non-refundable and will NOT be issued under any circumstances. If the cancellation is made within (90 days), you will not receive credit or any type of refund. No refunds and or non-transferable options will be given to move your deposit around to other dates. 2 Cake Ladies LLC has every right to cancel your order. You will be informed in writing and you will receive your deposit back with 60 days of the cancellation.
Can you match the cake to the colors I am using?
For color matching we ask that you provide a swatch of the shade you would like. We will do our best to match the color to within 3 shades (darker or lighter). With edible products and food grade dyes exact matches are sometimes difficult to achieve. Also be advised that dark colors will sometimes taste a little bitter, or stain.
Do you deliver or pickup policy?
Yes, we offer delivery. If asked to deliver your order the day of and you did not pay for the delivery service prior, you will need to pay the additional fee within one hour of your request. If not, your cake may not be delivered on time, due to lack of communication and or setup on your part. If you are picking up your cake and the cake is not picked-up within a 15-20 minute window from the time you setup, there will be an additional $25 storage fee due upon pickup.
I do acknowledge that it is my sole responsibility to check my contract to ensure all details are correct. If changes to this contract are needed, I do acknowledge that it is my sole responsibility to notify 2 Cake Ladies LLC in writing as soon as possible of the changes. I do understand that the cake details (flavors, styles, sizes, etc.) stated on my contract will supersede any verbal or other written communications. In other words, if it is not on my contract, it will not be on my cake. 2 Cake Ladies LLC is not responsible for damage to cakes resulting from sitting outside or damage resulting after cake has been picked up by client. I give some degree of artistic license concerning my cake design. I understand that my cake will be to the closest representation of agreed upon. "I agree to the terms set out in this contract and agree that I am the person responsible for all payments and decisions regarding this cake order." If you are unsatisfied with your order upon delivery/pickup, and do not express your concerns at that time, you will not receive credit or any type of refund. If you are not there and have a coordinator or event planner, they will be your representative.
